Terms & Condition
1. Acceptance of Terms
By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue using our website immediately.
2. Products and Services
Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
Pricing: Prices listed on our website are in US dollars and are subject to change without notice.
Product Descriptions: We strive to ensure all product descriptions are accurate, but we do not guarantee the completeness or accuracy of the information provided.
3. Orders and Payments
Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order for any reason, including errors in pricing or availability.
Payment: Payments must be completed through the methods available on our website. By providing payment information, you represent that you are authorized to use the payment method.
Order Changes: Once an order is placed, changes may not be possible. Please contact us promptly if adjustments are needed.
4. Shipping and Delivery
Shipping: Shipping costs and delivery times are detailed at checkout. We are not responsible for delays caused by the shipping provider or customs processes.
International Shipping: Customers are responsible for any customs duties or taxes associated with international shipments.
5. Returns and Refunds
Policy: At Cafeoquia, we do not accept returns or offer refunds for any of our products. All sales are final. within 2 days of delivery to resolve the issue.
Product Issues: If you receive a damaged or defective product, please contact our customer service team at 954-342-9571
Non-Refundable Items: Due to the nature of our products, including coffee, all items are considered non-refundable and non-returnable.
6. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the intellectual property of Cafeoquia. You may not copy, reproduce, or distribute any part of this website without our express written permission.
7. Website Use
User Conduct: You agree not to use our website for unlawful activities, distribute malware, or engage in activities that disrupt website functionality.
Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
8. Limitation of Liability
Cafeoquia is not liable for:
Any indirect, incidental, or consequential damages resulting from the use of our website or products.
Any errors, omissions, or inaccuracies on our website.
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time without notice. The “Effective Date” at the top of this document reflects the most recent updates.